ServiceNow Information Technology and Operations Management (ITOM) solution help the organizations in gaining clear visibility into IT Infrastructure and aims at delivering three important aspects for your ITOps team – service visibility, service availability and service agility. ITOM defines the methods IT uses to manage services, support, and deployment to create consistency, quality of service, and reliability. ServiceNow Discovery helps the organizations to develop a unified system for managing the IT infrastructure spanning, and cloud. Event management segment of ServiceNow monitors the tools and comes with a single dashboard to proactively figure out the service issues. IT Team create policy on how services and support are managed and resolved, incorporating policies and procedures that revolve around how organizations intend to meet the client’s and the organization’s needs and SLAs.
“Our experience with SCONEX was so positive that I would definitely be willing to recommend Sale Desk to another company. They're very honest, high‑integrity people. Going through a Sale Desk implementation can be transformative for my business.”
Founder
“SCONEX helped us have confidence in the solutions they proposed. Their staff are really good at managing the client relationship while understanding technical aspects of our ERP needs. Whenever someone I know needs a new ERP system, I will always refer them to SCONEX.”
“Dear Sconex Soft Team, I wanted to express our sincere appreciation for the exceptional work. Your software solutions have significantly streamlined our operations, and the support we've received has been nothing short of outstanding… We truly value our partnership and look forward to continued success together.”
Director, KOTA Holdings
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