Customer Service Management (CSM) is a series of workflows, tools, and best practices for developing, optimizing, and delivering excellent customer experiences. ServiceNow CSM delivers powerful customer service solutions for businesses of all sizes. Improve service operations and engage customers with digital workflows. Solve customer problems by bringing front, middle, and back offices together. Customer service management is the orchestration of tasks between customers, customer service, and other teams to quick resolving issues and requests. CSM goes beyond traditional solutions to elevate your customer service from issue to resolution. With CSM, you can solve customer problems by bringing front, middle, and back offices together, proactively.
“Our experience with SCONEX was so positive that I would definitely be willing to recommend Sale Desk to another company. They're very honest, high‑integrity people. Going through a Sale Desk implementation can be transformative for my business.”
Founder
“SCONEX helped us have confidence in the solutions they proposed. Their staff are really good at managing the client relationship while understanding technical aspects of our ERP needs. Whenever someone I know needs a new ERP system, I will always refer them to SCONEX.”
“Dear Sconex Soft Team, I wanted to express our sincere appreciation for the exceptional work. Your software solutions have significantly streamlined our operations, and the support we've received has been nothing short of outstanding… We truly value our partnership and look forward to continued success together.”
Director, KOTA Holdings
Are you looking for someone who can convert your custom idea to website or mobile apps? Then you are in the right place. Just knock us, we will contact you.
We always try to answer within max 3 hours in official time.
We have active and experience developers working for us.
We offer 30 days premium support and free training when you purchase from us.
You are able to pay us directly by using 20+ payment gateways.
Any awesome idea needs to turn into reality? or any customization needed?
Facing any technical difficulties with our products? Relax! We are here to assist you.